Collecting large amounts of data and analyzing it allows telecoms to truly understand their customers and deliver services adjusted to their needs. However, loosing acquired customer base is still a big concern. Thanks to Big Data analytics tools, customer churn can be reduced, and competitive advantage can significantly grow. ...

Successful mobile marketing means identifying your audience and delivering personalized content. That’s why bulk SMS advertising, offering to send mass communication, should be forgotten. Hyper-targeting offers precise targeting consumer profiles in various media channels. And targeted marketing is the future of mobile advertising....

Poor management of Big Data is a real privacy risk. But without data analytics, companies have a hard time understanding customers behaviours and making smart decisions. Carefully planned data management strategy is crucial to ensure that data moves around with minimal risk. But how can we keep privacy in the age of Big Data?...